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Experience

Accessible Technology Services Team Lead

CSUSB | December 2022 - Present

  • Lead the ATS team to ensure compliance with Section 508, ADA, and WCAG 2.2 regulations, overseeing three staff members and 3-8 students.
  • Scanned 15,000+ web pages using tools like PopeTech, AXE, WAVE, ANDI, and SilkTide to ensure WCAG 2.2 compliance. Also assisted developers with making their platforms meeet WCAG standards.
  • Reviewed campus IT requests for accessibility barriers, developed Equally Effective Alternate Access Plans (EEAAPs) for high-risk products.
  • Trained 25+ student assistants on document remediation, resulting in 15,000+ pages of instructional materials in two years, saving roughly $100,000. We use tools such as Adobe, CommonLook, Equidox, CidiLabs tool suite, and more. Also deployed new workflows to reduce captioning costs by 70% in one semester.
  • Engaged campus stake holders on new accessibility developments, laws, and services, and attended student, staff, and faculty focused events to increase awareness and buy-in on accessibility.
  • Lead and chaired four campus wide meetings, including Accessible Procurement Sub Committee, Accessible Web Sub Committee, Accessible Instructional Materials Sub Committee, and the Accessible Technology Initiative Executive Steering Committee.

Assistive Technologist

CSUSB | October 2017 - Present

  • Manage a 35-seat Assistive Technology Center (ATC) with AT software and hardware solutions.
  • Provide training and troubleshooting services for assistive technology tools.
  • Collaborate with Services to Students with Disabilities to deploy and develop new assistive technology solutions for our users.

Conference Talks

Skills & Certifications

Certifications:

  • Assistive Technology Applications Certificate Program (CSUN)
  • Azure 900
  • JAWS Certified 2020
  • DHS Trusted Tester
  • WebAIM Remediation
  • COMPTIA Sec+
  • Cisco Certified Network Associate

Skills:

  • Assistive Technology (JAWS, NVDA, ZoomText, Dragon, Kurzweil)
  • Windows/Mac OS solutions
  • IT Management (SCCM, Intune, Active Directory)
  • PopeTech, ANDI, SilkTide, CommonLook

Education

  • Master of Science in National Cyber Security Studies

    CSUSB

    Studied the intersection of cybersecurity, national security concerns, and policy-making.

  • Bachelor of Arts in Political Science

    CSUSB

    Explored political science topics and worked for local representatives .